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Knowledge and Network Session – The Customer Journey

May 17, 2017 @ 8:30 am - 10:30 am

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This 2 hour Knowledge and Network Session is part of our ongoing schedule of marketing training that provides the essential foundations you need to have in place to market your business effectively.

Information is delivered in a bite-size format to help you gain clarity and focus – to get your marketing done.

This month’s focus topic:

“The Customer Journey”

An easy mistake to make is assuming customer’s are always ready to buy now. This naturally leads to a ‘sell’ style strategy which worked well in the days of one-way communication – seller to buyer.

But the internet, mobile technology and social media has changed everything – communication is now two way where people can seek information ‘on-the-go’ and openly ask for – or access – feedback in a no-holds-barred way!

This means the mindset of the customer has shifted its pattern – a new ‘normal’ way of buying has emerged. This next session will cover how to get more astute with the customer journey and think about where the touch points of influence can be.

There will be plenty of time to talk with like-minded business owners – networking has never been easier as there is a common topic to talk about.


  • 8.30 – 9.00am: Coffee, croissants and networking
  • 9.00 – 9.45am: Presentation
  • 9.45 – 10.30am: Q&A’s, sharing perspectives & networking

How to book

Business members can complete the form below to book.

Please note this is a members-only event. If you are not a member of the Inspire Learning Marketing Club, please check out our next Business Booster Event.

Knowledge and Network Sessions are held on the third Wednesday of each month.


May 17, 2017
8:30 am - 10:30 am
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Hampton Court Palace Golf Club
Home Park
Kingston, Surrey KT1 4AD United Kingdom
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